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Contact Us

A contact system has been set up to deal with all manners of inquiries. Please select the type of inquiry and contact us.
※お問い合わせへの対応は、時間が掛かる場合がございます。あらかじめご理解のほどよろしくお願い申し上げます。
Overseas inquiries should contact here:NY 香港 台湾

海外からのお問い合わせはこちらから [overseas_support@ichiran.com]

Privacy policy

一蘭公式アプリのお知らせにつきまして、下記のリンクでお知らせを掲載しております。
お問い合わせの前に一度ご確認をお願いいたします。
Ichin Official App


For all inquiries related to media, news, interviews, etc.

取材をご希望の方は、広報宣伝宛てに以下メールアドレスまでご連絡ください。 なお、企画書等ございましたらあわせてご送付ください。

Promotion Department [Japan]:pr.jp@ichiran.com

Promotion Department [New York]:pr.ny@ichiran.com

Promotion Department [Hong Kong]:pr.hk@ichiran.com

Promotion Department [Taiwan]:pr.tw@ichiran.com

 

Guidelines for Filming/Live Streaming at ICHIRAN

If you plan to film or live stream at one of our restaurants for your online channel, contact us at the email below at least one (1) week before your filming date. Unauthorized photography is not allowed to protect the comfort of our guests.
Thank you for your understanding.

■Required Information

  • Please include the following information in your e-mail:​ ​
    1. Video content (theme)
    2. The restaurant you would like to visit
    3. Date and time you would like to visit
    4. Channel URL
    5. ※We may refuse filming depending on the video content and restaurant conditions.
      ※Email us at least one (1) week before your desired filming date.

<Prohibited Actions>

  • Eating extreme amounts of food (eating challenge), leaving excess leftover food, vomiting, etc.
  • Filming of other guests, speaking in loud voices, taking up too much public space, and any actions that disrupt other guests
  • Photographing or filming the kitchen and employee only areas.
  • Filming of staff faces, name tags, and other areas that can reveal personal information

Inquiries Regarding Video Filming:pr.jp@ichiran.com

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